"If we had a true open access and a vibrant competitive environment, it would fix lots of problems. The whole network neutrality issue, that whole fight is not an issue if you had 30 service providers to choose from, because if one was goofing with your voice over IP, everybody would leave.
"Similarly, if there were 30 service providers to choose from in every market, I think everyone would take better care of consumers' privacy, too.
"In the US, we made a shift in 2002 and decided that we were going to pick winners in each industry, and we're going to have the incumbent cable company compete with the incumbent phone company, and maybe the power company will get into the business, and then there'll be some wireless, and maybe satellite. But realistically, wireless is expensive and slow. Satellite is latent. Broadband over powerlines never really worked. So you end up with two to choose from, and if you only have two, one looks at the other, and they go, that guy is this fast, lets be that fast. That guy is $25 let's be $20.
"[...] So in a duopoly environment you get a number of effects that aren't beneficial to consumers."
-- Dane Jasper, CEO of Sonic.net, interviewed by Andy Greenberg of Forbes, "CEO Of Internet Provider Sonic.net: We Delete User Logs After Two Weeks. Your Internet Provider Should, Too." (published 2012-06-22)